She is not in sales, yet her name keeps showing up in customer thank you notes. Meet Nina from CNC’s after sales support team. When customers visit, she greets them with energy, listens closely, and looks beyond today’s request to where their business is heading next.
During a customer visit in June, Nina stayed with the team from start to finish. She captured every technical question, pulled in the right engineering experts, and made sure answers came back fast. Travel plan changed? She adjusted the route. Extra meal needed? Already arranged. The customer later told us, “Her communication built trust.” That is what we work for.
Nina often says, “Taking care of customers is everyone’s job.” Through her work, customers feel both CNC professionalism and real warmth. Colleagues see how service creates confidence across the whole relationship.
At CNC, sales open the door; service builds the brand. Price and product matter, but what customers remember is how we respond and stand with them at every step.
Follow our social media for more stories that highlight CNC’s people and culture.
LinkedIn: https://www.linkedin.com/company/cncele1988/
FACEBOOK: https://www.facebook.com/cncelectric1988/
INSTAGRAM: https://www.instagram.com/cnc_electric1988/
TikTok: https://www.tiktok.com/@cncelectric1988
Solutions
Services
News
About Us
Projects